Last Updated: 14/08/2024

Welcome to www.thesimpleagency.co.uk (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our privacy practices, please contact us at hello@thesimpleagency.co.uk.

This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (“you” or “your”) of our website www.thesimpleagency.co.uk (“Website”). By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information and non-personal information about you. Personal information is data that can be used to identify or contact you, such as your name, email address, postal address, phone number, and other similar information. Non-personal information includes technical information such as your IP address, browser type, operating system, and usage details.

2. How We Collect Information

We may collect information from you in the following ways:

a. Information you provide voluntarily:
We collect personal information when you voluntarily provide it to us, such as when you fill out forms on our Website, subscribe to our newsletter, or contact us via email.

b. Automatic data collection:
We may use cookies, web beacons, and other tracking technologies to automatically collect non-personal information about your interactions with our Website. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

a. To provide and maintain our services and improve your experience on our Website.

b. To respond to your inquiries, comments, or questions.

c. To send you newsletters, marketing communications, or promotional materials (only if you have given your explicit consent).

d. To protect our rights and interests and comply with legal obligations.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

a. With service providers who help us operate our Website and provide our services.

b. With our business partners or affiliates for joint marketing purposes (only if you have given your explicit consent).

c. When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights

You have the right to:

a. Access the personal information we hold about you.

b. Rectify any inaccurate or incomplete personal information.

c. Erase your personal information, subject to legal requirements.

d. Object to the processing of your personal information for certain purposes.

6. Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective when posted on this page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the practices of our Website, please contact us at hello@thesimpleagency.co.uk

Cookie Notice

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.